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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Pelltech products

The group «New Technologies» offers products from the plant Pelltech: pellet burners, feeding screws for pellets, pellet bunkers, smoke pumps for pellet boilers
  • Pellet bins Pelltech
    Pellet bins
    Fabric , etc .
  • Smoke pumps for pellet boilers Pelltech
    Smoke pumps for pellet boilers
    MS0050, etc.
  • Feeding screws for pellets Pelltech
    Feeding screws for pellets
    PA1500/70, PA2000/70, etc.
  • Pellet burners 350-1000 kW Pelltech
    Pellet burners 350-1000 kW
    PV 500, PV 700a, etc.
  • Pellet burners 20-180 kW Pelltech
    Pellet burners 20-180 kW
    PV 20b, PV 30b, etc.

NEW TECHNOLOGIES GROUP

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